The impact of service quality perception on patient satisfaction in Government Hospitals in Southern Saudi Arabia

OBJECTIVES: To examine the impact of service quality perception on patient satisfaction and determine which dimension from 5 dimensions (tangible, reliability, responsive, assurance, and empathy) has the greatest impact on patient satisfaction. METHODS: A total of 183 eligible patients participated...

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Detalles Bibliográficos
Autor principal: Alghamdi, Faris S.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Saudi Medical Journal 2014
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4362118/
https://www.ncbi.nlm.nih.gov/pubmed/25316476

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4362118/
https://www.ncbi.nlm.nih.gov/pubmed/25316476

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