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Multiple sclerosis outpatient future groups: improving the quality of participant interaction and ideation tools within service improvement activities

BACKGROUND: Improving the patient experience is a key focus within the National Health Service. This has led us to consider how health services are experienced, from both staff and patient perspectives. Novel service improvement activities bring staff and patients together to use design-led methods...

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Detalles Bibliográficos
Autores principales: Thomson, Alison, Rivas, Carol, Giovannoni, Gavin
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4407287/
https://www.ncbi.nlm.nih.gov/pubmed/25903748
http://dx.doi.org/10.1186/s12913-015-0773-8