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The impact of professional and organizational identification on the relationship between hospital–physician exchange and customer-oriented behaviour of physicians
BACKGROUND: Hospitals face increasingly competitive market conditions. In this challenging environment, hospitals have been struggling to build high-quality hospital–physician relationships. In the literature, two types of managerial strategies for optimizing relationships have been identified. The...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4430023/ https://www.ncbi.nlm.nih.gov/pubmed/25972086 http://dx.doi.org/10.1186/1478-4491-13-8 |