Investigation of Occupational Stress and its Relationship with the Demographic Characteristics of Workers in Ilam, Iran

BACKGROUND: Workers are more susceptible to stress disorder for several reasons. The aim of this study was to investigate occupational stress among workers and other personnel at the ZardjinBaft Workshop in Ilam, Iran, and to examine the relationship between occupational stress and several parameters, such as age, gender, marital status, educational level, work experience, tobacco use, body mass index (BMI), and the type of work. METHOD: This was a descriptive, cross-sectional study that was performed in June 2010. The sample population that was studied consisted of all of the workers and other personnel (130 people) at ZardjinBaft Workshop in Ilam, Iran. They were studied using Cooper’s standard questionnaire for stress in the work environment, and we examined the relationship between stress, as the dependent variable, and the eight independent variables mentioned in the Abstract. RESULTS: In the sample population that was studied, severe stress was not observed in most of the sections of the workshop. In addition, using the analysis of variance test (ANOVA), no significant relationship was observed between the average degree of stress and the average demographic characteristics. However, the average stress level had significant relationships with the level of education, work experience, and the type of work, suggesting that stress increases as the level of education increases. In addition, in the beginning and early years of employment, medium levels of stress were observed, and the prevalence of stress decreased after the first 10 years of employment. In addition, workers in the ventilation section of the factory had the highest stress levels. The fear of losing their jobs was the main factor that caused stress among the workers at ZardjinBaft Workshop in Ilam. CONCLUSION: We suggest that managers consider the high importance of stress in the work environment. They should be able to recognize when workers are stressed and offer them assistance and training. They also can eliminate the factors that cause stress in the work environment by taking preventive action. In parallel, workers should try to interact well with their managers and talk to her or him about the conditions of their jobs.