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Patient Experience Shows Little Relationship with Hospital Quality Management Strategies

OBJECTIVES: Patient-reported experience measures are increasingly being used to routinely monitor the quality of care. With the increasing attention on such measures, hospital managers seek ways to systematically improve patient experience across hospital departments, in particular where outcomes ar...

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Detalles Bibliográficos
Autores principales: Groene, Oliver, Arah, Onyebuchi A., Klazinga, Niek S., Wagner, Cordula, Bartels, Paul D., Kristensen, Solvejg, Saillour, Florence, Thompson, Andrew, Thompson, Caroline A., Pfaff, Holger, DerSarkissian, Maral, Sunol, Rosa
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4494712/
https://www.ncbi.nlm.nih.gov/pubmed/26151864
http://dx.doi.org/10.1371/journal.pone.0131805