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Instruments to measure patient experience of healthcare quality in hospitals: a systematic review
BACKGROUND: Improving and sustaining the quality of hospital care is an international challenge. Patient experience data can be used to target improvement and research. However, the use of patient experience data has been hindered by confusion over multiple instruments (questionnaires) with unknown...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4511995/ https://www.ncbi.nlm.nih.gov/pubmed/26202326 http://dx.doi.org/10.1186/s13643-015-0089-0 |