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Instruments to measure patient experience of healthcare quality in hospitals: a systematic review

BACKGROUND: Improving and sustaining the quality of hospital care is an international challenge. Patient experience data can be used to target improvement and research. However, the use of patient experience data has been hindered by confusion over multiple instruments (questionnaires) with unknown...

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Detalles Bibliográficos
Autores principales: Beattie, Michelle, Murphy, Douglas J., Atherton, Iain, Lauder, William
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4511995/
https://www.ncbi.nlm.nih.gov/pubmed/26202326
http://dx.doi.org/10.1186/s13643-015-0089-0