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Determinants of patient satisfaction with outpatient health services at public and private hospitals in Addis Ababa, Ethiopia

BACKGROUND: Patients have explicit desires or requests for services when they visit hospitals. However, inadequate discovery of their needs may result in patient dissatisfaction. This study aimed to determine the levels and determinants of patient satisfaction with outpatient health services provide...

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Detalles Bibliográficos
Autores principales: Tateke, Tayue, Woldie, Mirkuzie, Ololo, Shimeles
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AOSIS OpenJournals 2012
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4565136/
http://dx.doi.org/10.4102/phcfm.v4i1.384