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Determinants of patient satisfaction with outpatient health services at public and private hospitals in Addis Ababa, Ethiopia
BACKGROUND: Patients have explicit desires or requests for services when they visit hospitals. However, inadequate discovery of their needs may result in patient dissatisfaction. This study aimed to determine the levels and determinants of patient satisfaction with outpatient health services provide...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
AOSIS OpenJournals
2012
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4565136/ http://dx.doi.org/10.4102/phcfm.v4i1.384 |