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Time, expectation and satisfaction: Patients’ experience at National Hospital Abuja, Nigeria
BACKGROUND: Long patient-clinic encounter time is typical of many hospital general outpatient departments (OPD) in Nigeria. OBJECTIVES: The objectives of our study were to determine the time spent by patients at the service points in the general OPD of the National Hospital Abuja (NHA), to establish...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
AOSIS OpenJournals
2012
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4565139/ http://dx.doi.org/10.4102/phcfm.v4i1.398 |