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Compassionate Conversations

Staff engagement is much more than just a bonus in any organisation. CQC data shows that it is very clearly linked to positive results in both patient and staff outcomes (fewer complaints, improved safety, reduced sickness, fewer accidents, and more as per Michael West). Staff engagement may seem ne...

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Detalles Bibliográficos
Autores principales: Gardner, Sharryn, Bray, Dominic
Formato: Online Artículo Texto
Lenguaje:English
Publicado: British Publishing Group 2014
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4645938/
https://www.ncbi.nlm.nih.gov/pubmed/26734308
http://dx.doi.org/10.1136/bmjquality.u204059.w2102