Comparative study: TQ and Lean Production ownership models in health services

OBJECTIVE: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model. METHOD: this is a qualitative research that was conducted through a descriptive case study. RESULT...

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Detalles Bibliográficos
Autores principales: Eiro, Natalia Yuri, Torres-Junior, Alvair Silveira
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Escola de Enfermagem de Ribeirão Preto / Universidade de São Paulo 2015
Materias:
Original Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4660406/
https://www.ncbi.nlm.nih.gov/pubmed/26487134
http://dx.doi.org/10.1590/0104-1169.0151.2605

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4660406/
https://www.ncbi.nlm.nih.gov/pubmed/26487134
http://dx.doi.org/10.1590/0104-1169.0151.2605

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