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The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente

BACKGROUND: Patient portals may lead to enhanced disease management, health plan retention, changes in channel utilization, and lower environmental waste. However, despite growing research on patient portals and their effects, our understanding of the organizational dynamics that explain how effects...

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Detalles Bibliográficos
Autores principales: Otte-Trojel, Terese, Rundall, Thomas G., de Bont, Antoinette, van de Klundert, Joris, Reed, Mary E.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4682282/
https://www.ncbi.nlm.nih.gov/pubmed/26674529
http://dx.doi.org/10.1186/s12913-015-1208-2