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The organizational dynamics enabling patient portal impacts upon organizational performance and patient health: a qualitative study of Kaiser Permanente
BACKGROUND: Patient portals may lead to enhanced disease management, health plan retention, changes in channel utilization, and lower environmental waste. However, despite growing research on patient portals and their effects, our understanding of the organizational dynamics that explain how effects...
Autores principales: | Otte-Trojel, Terese, Rundall, Thomas G., de Bont, Antoinette, van de Klundert, Joris, Reed, Mary E. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2015
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4682282/ https://www.ncbi.nlm.nih.gov/pubmed/26674529 http://dx.doi.org/10.1186/s12913-015-1208-2 |
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