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Service innovation management practices in the telecommunications industry: what does cross country analysis reveal?
Service innovation management practice is currently being widely scrutinized mainly in the developed countries, where it has been initiated. The current study attempts to propose a framework and empirically validate and explain the service innovation practices for successful performance in the telec...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Springer International Publishing
2015
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4689718/ https://www.ncbi.nlm.nih.gov/pubmed/26722630 http://dx.doi.org/10.1186/s40064-015-1580-8 |