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Waiting time reduction in intravitreal clinics by optimization of appointment scheduling: balancing demand and supply

This study was designed guided by the Model for Improvement framework to reduce waiting times and visit duration in the intravitreal therapy clinic, while improving patient and staff experience. In our aim to provide good quality, patient-centred care and constantly improve, we optimised the appoint...

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Detalles Bibliográficos
Autor principal: Ugarte, Marta
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group Ltd. 2015
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4695962/
https://www.ncbi.nlm.nih.gov/pubmed/26734454
http://dx.doi.org/10.1136/bmjquality.u208924.w3618