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Translation and validation of a patient satisfaction survey: The isiXhosa version

BACKGROUND: Although the use of surveys has been supported for assessing understanding of health care service quality, it could also be argued that their main function is to quantify perceptions. The importance of assessing patient satisfaction in individuals’ own language has been highlighted in re...

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Detalles Bibliográficos
Autores principales: Steyl, Tania, Phillips, Julie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AOSIS OpenJournals 2013
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4709479/
http://dx.doi.org/10.4102/phcfm.v5i1.515