Client perception of service quality at the outpatient clinics of a General hospital in Lagos, Nigeria

INTRODUCTION: Service quality assessments have assumed increasing importance in the last two decades. They are useful in identifying gaps in services been provided with the ultimate aim of guaranteeing quality assurance. The objective of this study was to assess the client perception of service qual...

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Detalles Bibliográficos
Autores principales: Ogunnowo, Babatunde Enitan, Olufunlayo, Tolulope Florence, Sule, Salami Suberu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: The African Field Epidemiology Network 2015
Materias:
Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4725660/
https://www.ncbi.nlm.nih.gov/pubmed/26834921
http://dx.doi.org/10.11604/pamj.2015.22.68.6228

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4725660/
https://www.ncbi.nlm.nih.gov/pubmed/26834921
http://dx.doi.org/10.11604/pamj.2015.22.68.6228

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