The Florence Nightingale Effect: Organizational Identification Explains the Peculiar Link Between Others’ Suffering and Workplace Functioning in the Homelessness Sector

Frontline employees in the helping professions often perform their duties against a difficult backdrop, including a complex client base and ongoing themes of crisis, suffering, and distress. These factors combine to create an environment in which workers are vulnerable to workplace stress and burnou...

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Detalles Bibliográficos

Autores principales:	Ferris, Laura J., Jetten, Jolanda, Johnstone, Melissa, Girdham, Elise, Parsell, Cameron, Walter, Zoe C.
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2016
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4729912/ https://www.ncbi.nlm.nih.gov/pubmed/26858670 http://dx.doi.org/10.3389/fpsyg.2016.00016