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An Empirical Study of the Impact of Service Quality on Patient Satisfaction in Private Hospitals, Iran
OBJECTIVE: Perceived service quality is the most important predictor of patient satisfaction. The purpose of this study was to investigate the impact of the service quality on the overall satisfaction of patients in private hospitals of Tehran, Iran. METHOD: This cross-sectional study was conducted...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Canadian Center of Science and Education
2015
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4796458/ https://www.ncbi.nlm.nih.gov/pubmed/25560338 http://dx.doi.org/10.5539/gjhs.v7n1p1 |