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Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China

OBJECTIVE: Most patients in the People’s Republic of China prefer tertiary hospitals when seeking medical services. The aim of this study was to assess outpatient satisfaction with tertiary hospitals in the People’s Republic of China, test overall and subscale satisfaction, and explore whether socio...

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Detalles Bibliográficos
Autores principales: Yu, Wenya, Li, Meina, Xue, Chen, Wang, Jingrui, Liu, Jiazhen, Chen, Haiping, Zhang, Lulu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Dove Medical Press 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844439/
https://www.ncbi.nlm.nih.gov/pubmed/27143865
http://dx.doi.org/10.2147/PPA.S104453