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Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China
OBJECTIVE: Most patients in the People’s Republic of China prefer tertiary hospitals when seeking medical services. The aim of this study was to assess outpatient satisfaction with tertiary hospitals in the People’s Republic of China, test overall and subscale satisfaction, and explore whether socio...
Autores principales: | Yu, Wenya, Li, Meina, Xue, Chen, Wang, Jingrui, Liu, Jiazhen, Chen, Haiping, Zhang, Lulu |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Dove Medical Press
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844439/ https://www.ncbi.nlm.nih.gov/pubmed/27143865 http://dx.doi.org/10.2147/PPA.S104453 |
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