Measurement of Quality of Educational Hospital Services by the SERVQUAL Model: The Iranian Patients’ Perspective

INTRODUCTION: The main mission of hospitals in any health system is to deliver high quality healthcare for patients and meet their needs and expectations. The aim of the current study was to assess the quality of the service of educational hospitals affiliated with Kermanshah University of Medical S...

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Detalles Bibliográficos
Autores principales: Rezaei, Satar, Matin, Behzad Karami, Moradi, Khalil, Bijan, Behroz, Fallahi, Masoud, Shokati, Behnam, Saeidi, Hamid
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Electronic physician 2016
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844475/
https://www.ncbi.nlm.nih.gov/pubmed/27123218
http://dx.doi.org/10.19082/2101

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844475/
https://www.ncbi.nlm.nih.gov/pubmed/27123218
http://dx.doi.org/10.19082/2101

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