Active listening: The key of successful communication in hospital managers

INTRODUCTION: One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METH...

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Detalles Bibliográficos
Autores principales: Jahromi, Vahid Kohpeima, Tabatabaee, Seyed Saeed, Abdar, Zahra Esmaeili, Rajabi, Mahboobeh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Electronic physician 2016
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844478/
https://www.ncbi.nlm.nih.gov/pubmed/27123221
http://dx.doi.org/10.19082/2123

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844478/
https://www.ncbi.nlm.nih.gov/pubmed/27123221
http://dx.doi.org/10.19082/2123

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