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Active listening: The key of successful communication in hospital managers
INTRODUCTION: One of the important causes of medical errors and unintentional harm to patients is ineffective communication. The important part of this skill, in case it has been forgotten, is listening. The objective of this study was to determine whether managers in hospitals listen actively. METH...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Electronic physician
2016
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| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4844478/ https://www.ncbi.nlm.nih.gov/pubmed/27123221 http://dx.doi.org/10.19082/2123 |