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The effect of nurses’ preparedness and nurse practitioner status on triage call management in primary care: A secondary analysis of cross-sectional data from the ESTEEM trial

BACKGROUND: Nurse-led telephone triage is increasingly used to manage demand for general practitioner consultations in UK general practice. Previous studies are equivocal about the relationship between clinical experience and the call outcomes of nurse triage. Most research is limited to investigati...

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Detalles Bibliográficos
Autores principales: Varley, Anna, Warren, Fiona C., Richards, Suzanne H., Calitri, Raff, Chaplin, Katherine, Fletcher, Emily, Holt, Tim A., Lattimer, Valerie, Murdoch, Jamie, Richards, David A., Campbell, John
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Pergamon Press 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4845697/
https://www.ncbi.nlm.nih.gov/pubmed/27087294
http://dx.doi.org/10.1016/j.ijnurstu.2016.02.001