Patients’ Expectations and Perceptions of Service Quality in the Selected Hospitals

BACKGROUND: Hospital’s success depends on patients’ expectations, perceptions, and judgment on the quality of services provided by hospitals. This study was conducted to assess the patients’ perceptions and expectations from the quality of inpatient health care in Vali-Asr hospital, Ghaemshahr, and...

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Detalles Bibliográficos
Autores principales: Nadi, Aliasghar, Shojaee, Jalil, Abedi, Ghassem, Siamian, Hasan, Abedini, Ehsan, Rostami, Farideh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: AVICENA, d.o.o., Sarajevo 2016
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4851526/
https://www.ncbi.nlm.nih.gov/pubmed/27147790
http://dx.doi.org/10.5455/medarh.2016.70.135-139

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4851526/
https://www.ncbi.nlm.nih.gov/pubmed/27147790
http://dx.doi.org/10.5455/medarh.2016.70.135-139

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