Measuring patient-perceived quality of care in US hospitals using Twitter

BACKGROUND: Patients routinely use Twitter to share feedback about their experience receiving healthcare. Identifying and analysing the content of posts sent to hospitals may provide a novel real-time measure of quality, supplementing traditional, survey-based approaches. OBJECTIVE: To assess the us...

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Detalles Bibliográficos
Autores principales: Hawkins, Jared B, Brownstein, John S, Tuli, Gaurav, Runels, Tessa, Broecker, Katherine, Nsoesie, Elaine O, McIver, David J, Rozenblum, Ronen, Wright, Adam, Bourgeois, Florence T, Greaves, Felix
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2016
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4878682/
https://www.ncbi.nlm.nih.gov/pubmed/26464518
http://dx.doi.org/10.1136/bmjqs-2015-004309

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4878682/
https://www.ncbi.nlm.nih.gov/pubmed/26464518
http://dx.doi.org/10.1136/bmjqs-2015-004309

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