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Data-Driven Identification of Risk Factors of Patient Satisfaction at a Large Urban Academic Medical Center

BACKGROUND: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is the first publicly reported nationwide survey to evaluate and compare hospitals. Increasing patient satisfaction is an important goal as it aims to achieve a more effective and efficient healthcare de...

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Detalles Bibliográficos
Autores principales: Li, Li, Lee, Nathan J., Glicksberg, Benjamin S., Radbill, Brian D., Dudley, Joel T.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4881910/
https://www.ncbi.nlm.nih.gov/pubmed/27228056
http://dx.doi.org/10.1371/journal.pone.0156076