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Data-Driven Identification of Risk Factors of Patient Satisfaction at a Large Urban Academic Medical Center
BACKGROUND: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is the first publicly reported nationwide survey to evaluate and compare hospitals. Increasing patient satisfaction is an important goal as it aims to achieve a more effective and efficient healthcare de...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2016
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4881910/ https://www.ncbi.nlm.nih.gov/pubmed/27228056 http://dx.doi.org/10.1371/journal.pone.0156076 |