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Three-Year Experience of an Academic Medical Center Ombuds Office
An ombuds is an individual who informally helps people or groups (visitors) resolve disputes and/or interpersonal conflicts as an alternative to formal dispute resolution mechanisms within an organization. Ombuds are nearly ubiquitous in many governmental, business, and educational settings but only...
Autores principales: | , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Published for the Association of American Medical Colleges by Lippincott Williams & Wilkins
2016
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4885532/ https://www.ncbi.nlm.nih.gov/pubmed/26675192 http://dx.doi.org/10.1097/ACM.0000000000001031 |