Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?

BACKGROUND: Web users are increasingly encouraged to rate and review consumer services (eg, hotels, restaurants) and, more recently, this is also the case for physicians and medical services. The resemblance in the setup and design of commercial rating websites (CRWs) and Web-based physician rating...

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Detalles Bibliográficos
Autores principales: Rothenfluh, Fabia, Germeni, Evi, Schulz, Peter J
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2016
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4929347/
https://www.ncbi.nlm.nih.gov/pubmed/27311623
http://dx.doi.org/10.2196/jmir.5580

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4929347/
https://www.ncbi.nlm.nih.gov/pubmed/27311623
http://dx.doi.org/10.2196/jmir.5580

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