Doctors' experiences and their perception of the most stressful aspects of complaints processes in the UK: an analysis of qualitative survey data

OBJECTIVES: To examine doctors' experiences of complaints, including which aspects are most stressful. We also investigated how doctors felt complaints processes could be improved. DESIGN AND METHODS: A qualitative study based on a cross-sectional survey of members of the British Medical Associ...

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Detalles Bibliográficos
Autores principales: Bourne, Tom, Vanderhaegen, Joke, Vranken, Renilt, Wynants, Laure, De Cock, Bavo, Peters, Mike, Timmerman, Dirk, Van Calster, Ben, Jalmbrant, Maria, Van Audenhove, Chantal
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2016
Materias:
Health Policy
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4947769/
https://www.ncbi.nlm.nih.gov/pubmed/27377638
http://dx.doi.org/10.1136/bmjopen-2016-011711

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4947769/
https://www.ncbi.nlm.nih.gov/pubmed/27377638
http://dx.doi.org/10.1136/bmjopen-2016-011711

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