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Doctors' experiences and their perception of the most stressful aspects of complaints processes in the UK: an analysis of qualitative survey data
OBJECTIVES: To examine doctors' experiences of complaints, including which aspects are most stressful. We also investigated how doctors felt complaints processes could be improved. DESIGN AND METHODS: A qualitative study based on a cross-sectional survey of members of the British Medical Associ...
Autores principales: | Bourne, Tom, Vanderhaegen, Joke, Vranken, Renilt, Wynants, Laure, De Cock, Bavo, Peters, Mike, Timmerman, Dirk, Van Calster, Ben, Jalmbrant, Maria, Van Audenhove, Chantal |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BMJ Publishing Group
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4947769/ https://www.ncbi.nlm.nih.gov/pubmed/27377638 http://dx.doi.org/10.1136/bmjopen-2016-011711 |
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