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Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention

The advance of the Internet and new technologies over the last decade has transformed the retailing panorama. More and more channels are emerging, causing consumers to change their habits and shopping behavior. An omnichannel strategy is a form of retailing that, by enabling real interaction, allows...

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Detalles Bibliográficos
Autores principales: Juaneda-Ayensa, Emma, Mosquera, Ana, Sierra Murillo, Yolanda
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4963459/
https://www.ncbi.nlm.nih.gov/pubmed/27516749
http://dx.doi.org/10.3389/fpsyg.2016.01117