Evidence of non-response bias in the Press-Ganey patient satisfaction survey

BACKGROUND: Measures of patient satisfaction have gained prominence in recent years as changes to the American health care system have led to the incorporation of such metrics into reimbursement models. The response rate for widely-used outpatient satisfaction metrics and variables influencing the p...

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Detalles Bibliográficos
Autores principales: Tyser, A. R., Abtahi, A. M., McFadden, M., Presson, A. P.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2016
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4972948/
https://www.ncbi.nlm.nih.gov/pubmed/27488567
http://dx.doi.org/10.1186/s12913-016-1595-z

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4972948/
https://www.ncbi.nlm.nih.gov/pubmed/27488567
http://dx.doi.org/10.1186/s12913-016-1595-z

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