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Determinants of patient satisfaction and their willingness to return after primary total hip replacement: a cross-sectional study
BACKGROUND: Surveys of patient satisfaction and their willingness to return can be used for the optimization of processes, improving their quality, and increasing the satisfaction and loyalty in customers. This study looked at the factors significantly associated with patient satisfaction after prim...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2016
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4977730/ https://www.ncbi.nlm.nih.gov/pubmed/27502761 http://dx.doi.org/10.1186/s12891-016-1196-3 |