Systematic review of approaches to using patient experience data for quality improvement in healthcare settings

OBJECTIVES: Explore how patient-reported experience measures (PREMs) are collected, communicated and used to inform quality improvement (QI) across healthcare settings. DESIGN: Systematic review. SETTING: Various primary and secondary care settings, including general practice, and acute and chronic...

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Detalles Bibliográficos
Autores principales: Gleeson, Helen, Calderon, Ana, Swami, Viren, Deighton, Jessica, Wolpert, Miranda, Edbrooke-Childs, Julian
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2016
Materias:
Patient-Centred Medicine
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5013495/
https://www.ncbi.nlm.nih.gov/pubmed/27531733
http://dx.doi.org/10.1136/bmjopen-2016-011907

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5013495/
https://www.ncbi.nlm.nih.gov/pubmed/27531733
http://dx.doi.org/10.1136/bmjopen-2016-011907

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