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Using the Integration of Discrete Event and Agent-Based Simulation to Enhance Outpatient Service Quality in an Orthopedic Department

Many hospitals are currently paying more attention to patient satisfaction since it is an important service quality index. Many Asian countries' healthcare systems have a mixed-type registration, accepting both walk-in patients and scheduled patients. This complex registration system causes a l...

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Detalles Bibliográficos
Autores principales: Kittipittayakorn, Cholada, Ying, Kuo-Ching
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Hindawi Publishing Corporation 2016
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5058573/
https://www.ncbi.nlm.nih.gov/pubmed/27195606
http://dx.doi.org/10.1155/2016/4189206