Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit

AIM: We quantitatively analysed the effect of a course in communication on the content of nurse–parent encounters and the ability of nurses to respond to the empathic needs of parents in a level III neonatal intensive care unit. METHODS: We evaluated 36 and 45 nurse–parent encounters audio recorded...

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Detalles Bibliográficos
Autores principales: Bry, Kristina, Bry, Maija, Hentz, Elisabet, Karlsson, Håkan L., Kyllönen, Hanna, Lundkvist, Malin, Wigert, Helena
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2016
Materias:
Regular Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5066675/
https://www.ncbi.nlm.nih.gov/pubmed/26648201
http://dx.doi.org/10.1111/apa.13295

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5066675/
https://www.ncbi.nlm.nih.gov/pubmed/26648201
http://dx.doi.org/10.1111/apa.13295

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