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Communication skills training enhances nurses' ability to respond with empathy to parents' emotions in a neonatal intensive care unit
AIM: We quantitatively analysed the effect of a course in communication on the content of nurse–parent encounters and the ability of nurses to respond to the empathic needs of parents in a level III neonatal intensive care unit. METHODS: We evaluated 36 and 45 nurse–parent encounters audio recorded...
| Autores principales: | , , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
John Wiley and Sons Inc.
2016
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5066675/ https://www.ncbi.nlm.nih.gov/pubmed/26648201 http://dx.doi.org/10.1111/apa.13295 |