Teaching the Emergency Department Patient Experience: Needs Assessment from the CORD-EM Task Force

INTRODUCTION: Since the creation of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction (PS) scores, patient experience (PE) has become a metric that can profoundly affect the fiscal balance of hospital systems, reputation of entire departments and welfare...

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Detalles Bibliográficos
Autores principales: London, Kory S., Druck, Jeffrey, Silver, Matthew, Finefrock, Douglas
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Department of Emergency Medicine, University of California, Irvine School of Medicine 2017
Materias:
Original Research
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5226764/
https://www.ncbi.nlm.nih.gov/pubmed/28116009
http://dx.doi.org/10.5811/westjem.2016.9.30667

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5226764/
https://www.ncbi.nlm.nih.gov/pubmed/28116009
http://dx.doi.org/10.5811/westjem.2016.9.30667

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