Why service users do not complain or have ‘voice’: a mixed-methods study from Nepal’s rural primary health care system

BACKGROUND: Despite abundant literature on the different aspects of health care complaint management systems in high-income countries, little is known about this area in less developed health care systems and most research to date has been conducted in hospital settings. This article seeks to addres...

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Detalles Bibliográficos
Autores principales: Gurung, Gagan, Derrett, Sarah, Gauld, Robin, Hill, Philip C.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BioMed Central 2017
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5264467/
https://www.ncbi.nlm.nih.gov/pubmed/28122552
http://dx.doi.org/10.1186/s12913-017-2034-5

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5264467/
https://www.ncbi.nlm.nih.gov/pubmed/28122552
http://dx.doi.org/10.1186/s12913-017-2034-5

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