Application of Queueing Theory to the Analysis of Changes in Outpatients' Waiting Times in Hospitals Introducing EMR

OBJECTIVES: This research used queueing theory to analyze changes in outpatients' waiting times before and after the introduction of Electronic Medical Record (EMR) systems. METHODS: We focused on the exact drawing of two fundamental parameters for queueing analysis, arrival rate (λ) and servic...

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Detalles Bibliográficos
Autores principales: Cho, Kyoung Won, Kim, Seong Min, Chae, Young Moon, Song, Yong Uk
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Korean Society of Medical Informatics 2017
Materias:
Original Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5334129/
https://www.ncbi.nlm.nih.gov/pubmed/28261529
http://dx.doi.org/10.4258/hir.2017.23.1.35

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5334129/
https://www.ncbi.nlm.nih.gov/pubmed/28261529
http://dx.doi.org/10.4258/hir.2017.23.1.35

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