The Effect of 5S-Continuous Quality Improvement-Total Quality Management Approach on Staff Motivation, Patients’ Waiting Time and Patient Satisfaction with Services at Hospitals in Uganda

This study aimed at analyzing the effect of 5S practice on staff motivation, patients’ waiting time and patient satisfaction with health services at hospitals in Uganda. Double-difference estimates were measured for 13 Regional Referral Hospitals and eight General Hospitals implementing 5S practice...

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Detalles Bibliográficos
Autores principales: Take, Naoki, Byakika, Sarah, Tasei, Hiroshi, Yoshikawa, Toru
Formato: Online Artículo Texto
Lenguaje:English
Publicado: PAGEPress Publications, Pavia, Italy 2015
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5349263/
https://www.ncbi.nlm.nih.gov/pubmed/28299136
http://dx.doi.org/10.4081/jphia.2015.486

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5349263/
https://www.ncbi.nlm.nih.gov/pubmed/28299136
http://dx.doi.org/10.4081/jphia.2015.486

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