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Barriers and facilitators of a near real-time feedback approach for measuring patient experiences of hospital care
OBJECTIVES: To contribute towards the current policy directive and recommendations outlined in the Francis Report (1) to strengthen relational aspects of hospital care and increase the use of a near real-time feedback (RTF) approach. This article offers insight into the challenges and enablers faced...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5364923/ https://www.ncbi.nlm.nih.gov/pubmed/28367401 http://dx.doi.org/10.1016/j.hlpt.2016.09.003 |