Cargando…

Barriers and facilitators of a near real-time feedback approach for measuring patient experiences of hospital care

OBJECTIVES: To contribute towards the current policy directive and recommendations outlined in the Francis Report (1) to strengthen relational aspects of hospital care and increase the use of a near real-time feedback (RTF) approach. This article offers insight into the challenges and enablers faced...

Descripción completa

Detalles Bibliográficos
Autores principales: Käsbauer, Susanne, Cooper, Robyn, Kelly, Laura, King, Jenny
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5364923/
https://www.ncbi.nlm.nih.gov/pubmed/28367401
http://dx.doi.org/10.1016/j.hlpt.2016.09.003