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Barriers and facilitators of a near real-time feedback approach for measuring patient experiences of hospital care

OBJECTIVES: To contribute towards the current policy directive and recommendations outlined in the Francis Report (1) to strengthen relational aspects of hospital care and increase the use of a near real-time feedback (RTF) approach. This article offers insight into the challenges and enablers faced...

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Detalles Bibliográficos
Autores principales:	Käsbauer, Susanne, Cooper, Robyn, Kelly, Laura, King, Jenny
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Elsevier 2017
Materias:	Article
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5364923/ https://www.ncbi.nlm.nih.gov/pubmed/28367401 http://dx.doi.org/10.1016/j.hlpt.2016.09.003

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