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House Staff Communication Training and Patient Experience Scores
OBJECTIVE: To assess whether communication training for house staff via role-playing exercises (1) is well received and (2) improves patient experience scores in house staff clinics. METHODS: We conducted a pre–post study in which the house staff for 3 adult hospital departments participated in comm...
Autores principales: | , , , , , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
SAGE Publications
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5381927/ https://www.ncbi.nlm.nih.gov/pubmed/28393108 http://dx.doi.org/10.1177/2374373517694533 |