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Understanding and measuring quality of care: dealing with complexity

Existing definitions and measurement approaches of quality of health care often fail to address the complexities involved in understanding quality of care. It is perceptions of quality, rather than clinical indicators of quality, that drive service utilization and are essential to increasing demand....

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Detalles Bibliográficos
Autores principales: Hanefeld, Johanna, Powell-Jackson, Timothy, Balabanova, Dina
Formato: Online Artículo Texto
Lenguaje:English
Publicado: World Health Organization 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5418826/
https://www.ncbi.nlm.nih.gov/pubmed/28479638
http://dx.doi.org/10.2471/BLT.16.179309