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Understanding and measuring quality of care: dealing with complexity
Existing definitions and measurement approaches of quality of health care often fail to address the complexities involved in understanding quality of care. It is perceptions of quality, rather than clinical indicators of quality, that drive service utilization and are essential to increasing demand....
Autores principales: | Hanefeld, Johanna, Powell-Jackson, Timothy, Balabanova, Dina |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
World Health Organization
2017
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5418826/ https://www.ncbi.nlm.nih.gov/pubmed/28479638 http://dx.doi.org/10.2471/BLT.16.179309 |
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