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Empathic nonverbal behavior increases ratings of both warmth and competence in a medical context

In medicine, it is critical that clinicians demonstrate both empathy (perceived as warmth) and competence. Perceptions of these qualities are often intuitive and are based on nonverbal behavior. Emphasizing both warmth and competence may prove problematic, however, because there is evidence that the...

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Detalles Bibliográficos
Autores principales: Kraft-Todd, Gordon T., Reinero, Diego A., Kelley, John M., Heberlein, Andrea S., Baer, Lee, Riess, Helen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2017
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5432110/
https://www.ncbi.nlm.nih.gov/pubmed/28505180
http://dx.doi.org/10.1371/journal.pone.0177758